Store · AI customer service on WhatsApp
An AI agent helps your customers before, during and after the sale, with your company's information. Instagram and Facebook come as a free bonus: they reply on their own and bring the conversation to your WhatsApp.
DirectHow long does delivery to SP take?
MessengerDo you sell wholesale?Before, during and after
The agent knows what your company sells, how much it costs, how long it takes and how exchanges work. When something comes up that needs a person, it lets the customer know and passes the conversation to your team.
Hi! How long does this bottle keep drinks cold?
Hi! It keeps drinks cold for up to 24 hours and hot for 12. It comes in black, blue and green.
How much is shipping to Santos?
Shipping to Santos is R$ 14.90 and it arrives in 2 business days. Want me to set one aside for you?
Can I pay with Pix?
Yes, you can! I will send you the code now. As soon as the payment comes through, I will confirm here.
Paid!
Received ✓ Your order is already being packed.
My order arrived with a defect 😕
I am so sorry! I have already logged the exchange and passed it to Bruna, from our team, who will reach out to you shortly.
passed to the team
Meanwhile, your exchange code is TR-2291.
sample conversation
Free bonus
Anyone who comments on a post or sends a message on Direct or Messenger gets a reply right away, with a shortcut to continue on WhatsApp. No one goes unanswered, and every contact ends up in the same place.
How it works
It takes a minute and you just click. At the end, the plan and the price show up right away, with setup included.
After payment, Navega reaches out to you on WhatsApp. We ask for what the agent needs to know: products, prices, delivery times, hours and your rules.
The agent answers real questions while you watch. It only goes live to customers after you give the ok.
On a single page, you see the conversations from WhatsApp, Instagram and Facebook, what the AI replied and what needs you.
Includes: the AI agent on your WhatsApp, Instagram and Facebook as a free bonus, the page with all conversations and testing with you before going live. You need: the official WhatsApp Business (API) and your own AI subscription, paid directly to the provider.
Frequently asked questions
Because the price depends on the type of business and how many messages come in per day. You answer 8 quick questions on this page and the plan with the price shows up right away, with setup included. After payment, Navega sets it up and tests it with you before turning it on.
It lets the customer know and passes the conversation to someone on your team. On the conversations page you see right away what needs you.
No. They come as a free bonus with the WhatsApp customer service subscription.
The one you prefer. Navega does not sell AI: it sets up the agent on the AI subscription you already have or sign up for.